By Dan Greis on Thursday, June 27, 2002 - 05:16 pm:
I had an issue with my Rixen's Enterprises Heater this past week while in NY; it
would work fine then would not fire up but if it did it would not re-fire
most all the time. I just had the unit serviced, which included the replacement
of the nozzle and igniter but prior to that I had not had an issue with
the unit and I have over 3000 hours on it.
When this happened I called Jim Rixen, what a great guy.
| Jim suggested I look at the size of
the new nozzle and compare it to the size of the original one and
I found that the size was fine. Then I replaced the new igniter
with the original one and the unit worked fine. The problem was
the new igniter was not getting hot enough most of the time.
I have returned the igniter, per Jim Rixen’s instruction for replacement. This is not the first time Jim has helped me out; he is the best and deserves recognition for his continued support to people owning Rixen's Enterprises heaters. Daniel Greis
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